In May 2022, Michelle the Chair of an Tier 2 industrial complex in Melbourne’s southeast contacted our office. The owners corporation management company that they had in place was less than ideal:
- The Owners Corporation was consisted of industrial lots which was completed in 2017.
- The busy business owners are very not satisfied with the services of the OCM assigned to their building as communication was lacking in many regards.
- One of the owners had an insurance claim in March 2021 that was only lodged in May 2022 – one year later!
- Another owner had a flooding issue in his factory and had to chase the insurance broker directly on their own accord as the OCM didn’t assist want to work on the matter.
- The owners also noted some other issues on the building such as flooding on the carpark, garage doors covering in dirt, etc. where was ongoing OCM inaction.
- We sat down with the Committee to discuss how to change owners corporation management and discuss with them how an OCM could make things easier for all the business owners and operators.
Qualified OC Management Companies
Every single OC management company we work with is carefully vetted and scrutinised in terms of their:
- OC experience and relevant qualifications
- Service and service metrics
- Integrity & values
- Dedicated strata software platform, systems, and processes
- On-going knowledge and training
Our expertise and industry knowledge takes the guesswork out of changing management companies.
Changing Commercial Industrial Owners Corporation Managers (Melbourne’s southeast, VIC)
We met with the Committee to understand their concerns with the incumbent OC manager and discuss what they would expect of their new OC manager.
After compiling an RFT with information and specifications particular to their building, we conducted a tender process. We met again with the Committee and helped them to understand all the new OC management proposals in terms of their offerings, qualities, and costs.
COST COMPARISON
OLD OC MANAGEMENT CO. VS NEW OC MANAGEMENT CO.
| Cost Comparison | Previous OC Management Company |
New OC Management Company |
|---|---|---|
| Management Fees | $10,000 | $12,540 |
| Disbursement | $1,200 | $0 |
| Software, Work Orders + Misc. | $100 | $0 |
| Other Additional Charges | $0 | $0 |
| Total Strata Management Costs | $11,300 | $12,540 |
*OC guidance for all Committees: be careful when it comes to OC management contracts and ‘open-ended, blank cheque’ disbursements sections. Some OC management companies charge for every work order, phone call, email, page of paper, printing, postage, envelope, etc.
The vast majority of OC management companies that we work with – charge a fixed, all-inclusive fee for their disbursement costs. And of these OC management companies, most will waive their disbursement fee if lot owners elect to receive OC notices electronically
We helped the Committee to change their Commercial Industrial OC management companies for these business owners.
Thinking About Changing Commercial Industrial Strata Management Companies?
Take the first step in process of changing commercial industrial owners corporation management companies for your property in Melbourne’s southeast by speaking to a Strata Management Consultant at 1300-917-848.
Meet the Strata Consultants Melbourne team – https://strataconsultants.com.au/our-team
