In October 2021, a concerned Committee member from a South Melbourne Owners Corporation (OC) approached Strata Consultants. They expressed several concerns:

Lack of Value and Transparency: The Committee felt they weren’t receiving adequate value from their current OC manager and communication was lacking.
Restrictive Building Manager Contract: The existing building manager had a 25-year contract, leaving the OC feeling trapped and powerless.
Unexplained Levy Increase: The OC experienced a sudden and substantial increase in levies, with no clear justification provided.
Persistent Building Issues: A malfunctioning car stacker system and high insurance costs were causing ongoing frustration and concern.

Our Approach and Outcome

Understanding the Committee’s desire for greater control and cost efficiency, we initiated a comprehensive review of their OC management and building management arrangements. This included scrutinising contracts, service levels, and associated costs.

We empowered the Committee with information and options, advising them on their rights and the potential process for terminating their building manager contract.

Simultaneously, we conducted a meticulous tender process, identifying OC management companies with a proven track record in contract termination and a commitment to transparent communication.

After carefully reviewing proposals, the Committee opted to switch their OC manager and Building Manager. The new providers brought a fresh perspective, improved communication, and focused on resolving the OC’s ongoing issues.

This case demonstrates the power of taking control of your OC management. By partnering with Strata Consultants, the Committee navigated a complex situation, secured substantial savings, and regained control of their building’s future.

Qualified Owners Corporation Managers in Melbourne

We carefully vet and scrutinise every single Owners Corporation Management Company we collaborate with, evaluating them based on the following criteria:

Their experience and relevant qualifications in OC management.
The service levels and service metrics they maintain.
Their integrity and values.
Their use of a dedicated strata software platform, systems, and processes.
Their commitment to ongoing knowledge and training for their client-facing OC managers.

Our expertise and industry knowledge eliminates the guesswork involved in changing OC management companies in Melbourne.

If your Owners Corporation is facing similar challenges or considering a change of strata manager, don’t hesitate to contact Strata Consultants. Our expert team is ready to help you achieve the best possible outcomes for your community.

Contact Strata Consultants on 1300 917 848 or email us at office@strataconsultants.com.au for a no-obligation consultation.

Proactive OC management is key to a thriving community and a sound property investment.