Find the right strata management company for your high-rise building

“We had many issues with our Owners corp as owners and part of the committee. Finding another OC was a difficult and laborious task with many of us inexperienced in the task. When our OC quit out of the blue it was great but at a time when our building faced the biggest challenges with major works commencing.

I found Ada and her team after doing much research and reading testimonials like this one. What an excellent service they offer with communication and time spent with you above our expectations. Ada really guided us through all challenges faced with a great result finding the right OC and she and the team support you continually with the changeover of management and any issues needing to be resolved quickly.

Thank you so much Ada Zhao giving our building a seamless experience!

Trust in Strata Management Consultants to help you and you will be successful in finding the best strata to suit your needs too.”

“Our previous Owners Corporation (OC) went from ‘Not Great’ to ‘Extremely Terrible’ over the last 7 years. The committee spoke about changing OC numerous times but found it extremely challenging to select one because we’re not sure what criteria to check them against plus every OC company says they are great and experienced.

Thankfully ABC aired a relevant episode on Four Corners so we engaged Strata Management Consults to assist us with the change of OC. We dealt with Ada Zhao who is very professional and experienced in this field. She provided beyond satisfactory answers to most of our queries and realistic strategies to address our concerns (mainly related to the changeover and the incoming OC). A committee would understands that OC matters can get forgotten/deprioritized rather easily as we’re often doing this voluntarily at our own time. So it was really good to have Ada checked in on us regularly to ensure there’s progress (regardless it was a decision to proceed or withdraw).

Ada also came on site to do a walkabout to have a better understanding of our building so she could have provide an accurate presentation to potential OC companies. The comparison process was thorough and detailed. We have now successfully changed over our OC and so far, so good with the current/new OC :)

In conclusion, we felt assured throughout the changeover process with Strata Management Consultants holding our hands guiding us in a fair and just manner. So if you are thinking of changing OC but don’t know where/when/how to start, I’ll recommend speaking with Strata Management Consultants.“

“Last time we changed our Owners Corporation Manager (OCM), we took a DIY approach to selection. It didn’t turn out well – after a good start, the service provided by the new OCM deteriorated to the point where we decided we had to find a replacement.

This time, we engaged Strata Management Consultants (SMC) to guide us through the selection process. Our consultant Ada Zhao was responsive, flexible and sensitive to the specific requirements of our Owners Corporations. Leveraging the depth of knowledge of Melbourne OCMs accumulated by SMC, she helped us to prepare a shortlist and then select our new OCM painlessly. She also looked after the details of preparing email ballots at each step of the process.

We now have our new OCM in place and so far, the indications are very good. The new OCM is working hard to help us catch up on all of the outstanding matters that had accumulated during the period of poor management we had experienced with the previous OCM.

We are very happy with the service provided by Ada and SMC.”

“Jordan and team from Strata Management Consultants made it possible for us to review our OC management arrangements and reappoint in a short time without sacrificing a comprehensive market comparison and robust governance.

They were fair and objective and considered our own short list as well as their panel.

We got a great provider for a good price and learned a lot along the way about what we needed and wanted as an OC.

Jordan was flexible, smart, good natured and super responsive. Highly recommended!“

“As the Chairperson of our building’s committee, we had long considered replacing our OCM, but due to our unfamiliarity with the process, the plan had been put on hold — even as building management became increasingly disorganised.

The recent transition to a new OCM went incredibly smoothly, and this was entirely thanks to Ada. Her professionalism turned what seemed like a complicated and daunting process into something straightforward and well-managed.

Ada not only guided us through each step with clarity and efficiency, but also used her industry expertise to highlight issues and offer solutions that we had never even considered.

It’s now been about two months since the new OCM took over, and both the committee members and many residents have been extremely satisfied. The new OCM has demonstrated great responsiveness and a strong ability to resolve issues efficiently — a refreshing change we’re all grateful for.

If you’re not satisfied with your current OCM, I strongly recommend getting in touch with Ada Zhao. You won’t regret it.”

“Jordan Reid was fantastic at walking us through the convoluted and complex process of changing OC managers.

After years of neglect from our previous managers, he landed us with a company that will hopefully take us forward into the future.”

“Thank you Jordan and the team at Strata Consultants for all your help and support during the process of changing our OC Management Company.

The actual process of selection ran smoothly, with your guidance and assistance. But when obstacles were thrown in our path after the decision had been made, you and David went over and above with your continued support and advice.

On behalf of the Committee, and the Owners Corporation of The Seasons I just want to say – thank you!”

“Used Strata Consultants when looking for a new Owners Corporation Manager. We needed this to happen in a short timeframe. David was very responsive and after an initial meeting with owners corporation members, arranged for a shortlist of prospective managers to interview.

At this stage, we are very happy with our selection. Strata consultants fee was paid by the incoming Owners Corporation Manager. Recommended.”

“Successfully guided us through the complicated process of choosing a new OC management and making the change.”