Change Residential Strata Management

“Jordan and team from Strata Management Consultants made it possible for us to review our OC management arrangements and reappoint in a short time without sacrificing a comprehensive market comparison and robust governance.

They were fair and objective and considered our own short list as well as their panel.

We got a great provider for a good price and learned a lot along the way about what we needed and wanted as an OC.

Jordan was flexible, smart, good natured and super responsive. Highly recommended!“

“Fantastic experience with Ada helping us change from a particularly troublesome management company.

Her advice throughout the whole process was invaluable and we are really happy with the new property manager that was ultimately recommended.

I’d have no hesitation recommending any building committee to contact these guys if they are looking to change their OC management.”

“Jordan was a great source of information during a very tumultuous time.

He definitely knows his stuff, and we successfully made a smooth transition to a new BC that we are very happy with.

Highly recommend Jordan and the company. We could not have done this as easy without him.”

“On behalf of our OC Committee, I cannot recommend Ada and the team at Strata Management highly enough. As an Owners Corporation (OC) committee, we had endured years of unsatisfactory service from our previous management, leaving us frustrated and in need of a fresh start. Ada guided us through the entire process of finding a new OC management company with exceptional professionalism, transparency, and expertise.

From the outset, she listened to our concerns, provided valuable insights, and presented us with tailored options that aligned with our needs. Her attention to detail, responsiveness, and commitment to ensuring a smooth transition made what could have been a daunting task feel seamless.

Thanks to Ada and her team, we now have an OC management company that truly prioritises our building and its residents. Their support has been invaluable, and we are incredibly grateful.”

“I wish Strata consultants could train our old strata company how to be effective, responsive and good with customers.

They have been responsible for putting together a comprehensive report to get away from a particularly toxic company that we had the displeasure of dealing with.

Couldn’t recommend Jordan and his team enough.“

“I rarely write public reviews, but I would certainly recommend Ada and Strata Consultants if asked.

You delivered on everything you promised, despite some challenging personalities involved, and closed the deal in a timely manner.

All the best for the future.”

“We recently engaged Strata Consultants to help us find an alternate OC Manager.

They were very easy to work with and held our hand through the entire process. Strata Consultants explained each step of the process with comprehensive data reports and then spent time to ensure that the whole OC were happy with our final choice.

Thank you for your help which is greatly appreciated. I highly recommend Strata Consultants to anyone else looking to change OC Manager.“

“I can’t recommend Ada and her service highly enough.

She was extremely supportive and transparent and made a usually difficult-to-navigate process absolutely seamless.

We now have a fantastic new management agent.

Thank you!!”

“We engaged Strata Management Consultants when we were looking to move OC Management Companies.

The work done by Jordan and the team removed significant workload from the committee who are all volunteers.

The process was smooth and thorough, and Jordan made himself available when we had additional queries and questions.

If you’re looking to change OCMs but are daunted by the amount of work involved and the choice out there, I highly recommend engaging Strata Management Consultants.”

“As the Chairperson of our building’s committee, we had long considered replacing our OCM, but due to our unfamiliarity with the process, the plan had been put on hold — even as building management became increasingly disorganised.

The recent transition to a new OCM went incredibly smoothly, and this was entirely thanks to Ada. Her professionalism turned what seemed like a complicated and daunting process into something straightforward and well-managed.

Ada not only guided us through each step with clarity and efficiency, but also used her industry expertise to highlight issues and offer solutions that we had never even considered.

It’s now been about two months since the new OCM took over, and both the committee members and many residents have been extremely satisfied. The new OCM has demonstrated great responsiveness and a strong ability to resolve issues efficiently — a refreshing change we’re all grateful for.

If you’re not satisfied with your current OCM, I strongly recommend getting in touch with Ada Zhao. You won’t regret it.”

“Jordan at Strata Consultants was most helpful in changing our property manager.

He made it very easy, and what otherwise could have been stressful went off without a hitch.”

“Jordan was incredibly helpful and really went above and beyond to support us.

Could not recommend Jordan and Strata Consultants highly enough.”

“Our previous Owners Corporation (OC) went from ‘Not Great’ to ‘Extremely Terrible’ over the last 7 years. The committee spoke about changing OC numerous times but found it extremely challenging to select one because we’re not sure what criteria to check them against plus every OC company says they are great and experienced.

Thankfully ABC aired a relevant episode on Four Corners so we engaged Strata Management Consults to assist us with the change of OC. We dealt with Ada Zhao who is very professional and experienced in this field. She provided beyond satisfactory answers to most of our queries and realistic strategies to address our concerns (mainly related to the changeover and the incoming OC). A committee would understands that OC matters can get forgotten/deprioritized rather easily as we’re often doing this voluntarily at our own time. So it was really good to have Ada checked in on us regularly to ensure there’s progress (regardless it was a decision to proceed or withdraw).

Ada also came on site to do a walkabout to have a better understanding of our building so she could have provide an accurate presentation to potential OC companies. The comparison process was thorough and detailed. We have now successfully changed over our OC and so far, so good with the current/new OC :)

In conclusion, we felt assured throughout the changeover process with Strata Management Consultants holding our hands guiding us in a fair and just manner. So if you are thinking of changing OC but don’t know where/when/how to start, I’ll recommend speaking with Strata Management Consultants.“

After extensive research and consideration, we appointed Strata Consultants to conduct our search for a new OC Manager.

We found the process to be well organised and planned with clear steps ensuring we were aware of progress at all times. The shortlist of potential new managers provided a good range of options for us to select from. We were able to gather the information we required to make an informed decision. Throughout, Strata Consultants provided advice and feedback when required.

We are currently completing transition to our new manager and are already seeing improvements in the level of service we are receiving. Overall, this was a well-run, effective process that delivered us a good outcome.

“I observed Jordan offered valuable advice and guidance throughout the process.

I was especially impressed by his prompt and attentive responses.

Jordan’s independence was a key factor in my confidence in the process.”