Bring more reliable management to your townhouse Owners Corporation

“Our complex is a mix of eleven warehouse dwellings and more contemporary townhouses in West Melbourne. Our owners committee thought on how to change the owners corporation management as we were unhappy with both the cost and service.

At first, we tried ringing a number of companies providing in Victoria for body corporate services but, to be honest, were underwhelmed with the quantity and quality of responses. David came to our complex to meet with the committee and to gain an understanding of our needs.

He was polite, respectful and clearly very knowledgeable, and went through a comprehensive process of documenting our complex for the ensuing tender process.

He gave us a very thorough explanation of the process for replacing a manager, best practice approaches in Owners Corporation management and took the time to really understand our concerns.

The removal of the existing Owners Corporation manager was somewhat complicated, and we were very grateful to have David’s expertise to guide us through the process. He was proactive, prompt to respond and always generous with his time. The new manager selection criteria David used were fully transparent and agreed with the committee in advance.

We were presented with clearly documented and priced applications from three providers, which made the selection very straightforward. Once we had selected the new body corporate strata management company, David ensured that the handover was smooth and efficient. I am very pleased with the outcome for our owners’ corporation and wholeheartedly recommend engaging David and his team.”

“We engaged them to evaluate options for a new OC. They listened carefully to our concerns and requirements, and chose four suitable OC companies that suit our needs.

They tablelised different criteria, fees, policies, so that it is very easy for the committee to compare apple-to-apple and decide on what’s more important.

Once we have shortlisted, they also helped us negotiate further. We are very happy with their service.”

“Our consultant, Ada, was very knowledgeable and informative throughout the entire process of tendering, shortlisting, interviewing and appointed a new owners’ corporation management company.

She demonstrated an excellent understanding to the owners’ committee of what we should be expecting from our current management company.

Strata Management Consultants was also very helpful in supporting the Owners’ Committee to communicate the decision with the incumbent company.”

“On behalf of our OC Committee, I cannot recommend Ada and the team at Strata Management highly enough. As an Owners Corporation (OC) committee, we had endured years of unsatisfactory service from our previous management, leaving us frustrated and in need of a fresh start. Ada guided us through the entire process of finding a new OC management company with exceptional professionalism, transparency, and expertise.

From the outset, she listened to our concerns, provided valuable insights, and presented us with tailored options that aligned with our needs. Her attention to detail, responsiveness, and commitment to ensuring a smooth transition made what could have been a daunting task feel seamless.

Thanks to Ada and her team, we now have an OC management company that truly prioritises our building and its residents. Their support has been invaluable, and we are incredibly grateful.”

“Good team to work with when due diligence is required to understand who can provide a better service at a reasonable fee.

I have used this company twice and continue to recommend to others.

Well done, thanks team!”

“Thank you Jordan for providing our Committee with guidance and expertise to transition to new OC management. We particularly appreciated your ability to distill the issues quickly and present us with high quality options in a short timeframe.

The whole process has been seamless.”

“Thank you to Jordan, David and the team for their assistance in procuring new Body Corporate Managers.

We were guided and supported through every step of the process. Shortlisted companies, that met our criteria, were reviewed and we selected who we would like to interview.
Jordan and the team assisted with all of the documentation needed to bring about this change.

I really can’t imagine going through this process without their support.
Thank you.”

“We engaged Strata Management Consultants when we were looking to move OC Management Companies.

The work done by Jordan and the team removed significant workload from the committee who are all volunteers.

The process was smooth and thorough, and Jordan made himself available when we had additional queries and questions.

If you’re looking to change OCMs but are daunted by the amount of work involved and the choice out there, I highly recommend engaging Strata Management Consultants.”

“My OC used strata consultants to secure a new OCM when our previous one resigned from the role unexpectedly.

They were processional, communicated well with myself and the committee and were great to deal with.

Two months later, we have a new OCM, and while it is too early to say definitively, these first few weeks have been a positive change for our OC. “

“Thank you Jordan and team from Strata Consultants.

I think I can speak on behalf of our OC Committee that you delivered a very professional service in assisting us in the changeover of our OC Management firm.

You kept us informed at every step of the way and also managed to deliver the desired outcome in securing the new manager in a very tight timeframe we set during the leadup to Christmas.

Thanks again.”