Find Out Why Committees Choose Strata Consultants

“Strata Consultants handled the transition of our Body Corporate Management company professionally and efficiently.

I highly recommend their services and couldn’t be more impressed with their knowledgeable approach and successful outcome.”

“The Strata Consultants were extremely helpful when we needed to leave our terrible OC in a bit of a rush.

Jordan gave me tips on how to handle the outgoing AGM which was greatly appreciated.

Toni was our consultant that found our new OC. She is lovely and listens to what people want/need .

I am glad we went through a broker.”

“Jordan was a great source of information during a very tumultuous time.

He definitely knows his stuff, and we successfully made a smooth transition to a new BC that we are very happy with.

Highly recommend Jordan and the company. We could not have done this as easy without him.”

“Toni was the first broker I contacted and I feel like I struck gold.

She made what could have been a complicated process feel simple and straight forward.

Her friendly manner, combined with her knowledge and expertise, made transitioning to a new strata management firm a breeze.”

“Very helpfully good service and kept in touch with us on the process throughout.”

“Strata Management Brokers took the uncertainty out of changing OC Managers.

Knowing that all their recommendations are screened beforehand meant that the process was made a lot easier, as otherwise it’s difficult to know who to choose.

Jordan was very approachable, offered advice when needed and supported us in the entire process.”

“Flipping excellent! We had put off change for a while not knowing how easy it would be.

Thanks Toni.”

“The change to a new body corporate manager was made easy. Since the change we have received a much better and responsive service.

If your committee is struggling with lack of communication and your property is suffering as a result of poor management I can’t recommend this process more highly.”

“Jordan and his team offered a good selection of management companies to select from for our apartment complex.

His communication was clear and he responded promptly. I recommend Strata Consultants.”

“I wish Strata consultants could train our old strata company how to be effective, responsive and good with customers.

They have been responsible for putting together a comprehensive report to get away from a particularly toxic company that we had the displeasure of dealing with.

Couldn’t recommend Jordan and his team enough.”

“Thank you to Jordan, David and the team for their assistance in procuring new Body Corporate Managers.

We were guided and supported through every step of the process. Shortlisted companies, that met our criteria, were reviewed and we selected who we would like to interview.
Jordan and the team assisted with all of the documentation needed to bring about this change.

I really can’t imagine going through this process without their support.
Thank you.”

“Our property needed a replacement OC Manager urgently and Toni Walker from Strata Consultants (Management Brokers) Melbourne, provided excellent service.

Very responsive, timely, professional, friendly, thorough and efficient.

We have appointed a new OC Management Co. and it is refreshing to have everything working seamlessly and transparently.

Highly recommend Strata Consultants if you need assistance appointing a OC manager for your property.”

“Jordan and team from Strata Management Consultants made it possible for us to review our OC management arrangements and reappoint in a short time without sacrificing a comprehensive market comparison and robust governance.

They were fair and objective and considered our own short list as well as their panel.

We got a great provider for a good price and learned a lot along the way about what we needed and wanted as an OC.

Jordan was flexible, smart, good natured and super responsive. Highly recommended!”

“Toni was an amazing help to our OC committee and made the whole process so smooth.

A really good experience.”

“Excellent process driven transition enabled by Strata Consultants. Highly recommended!”

“Great service and really good result. Can highly recommend David and his team.”

“Good team to work with when due diligence is required to understand who can provide a better service at a reasonable fee.

I have used this company twice and continue to recommend to others.

Well done, thanks team!”

“Dear David and Rustam

On behalf of the Committee Member for 59 & 60 Rosebank Apartments, I would like to commend on the excellent and professional services provided by Strata Consultants, particularly by Rustam Ilyassov.

Rustam has been very helpful, pleasant to deal with and his work ethic has been outstanding during the full processes in securing the new Owners Corporation for us from start to finish. Rustam, we won’t have done this without your diligent and professional services. Thank You!

Lastly, would recommend the services of Strata Consultants for anyone wanting to find a new OC Manager for their property. Well done to the Strata Consultants team and Rus – Thanks again!!”

“Thank you Jordan for providing our Committee with guidance and expertise to transition to new OC management. We particularly appreciated your ability to distill the issues quickly and present us with high quality options in a short timeframe.

The whole process has been seamless.”

“We had a wonderful experience dealing with Rus over the last few months in finding a new OC Manager for our property and committee in Elwood.

Highly professional and proficient in facilitating a smooth transition from old to new Manager. Rus went above and beyond, it was a pain-free process – unlike dealing with our old Manager.

We would highly recommend the use of Strata Consultants for anyone wanting to find a new OC Manager for their property in Melbourne. Thanks again Rus.”

“Strata Management Consultants were extremely professional, consultative and helpful during our process of changing management. Would highly recommend this company.”

“Thank you Jordan and the team at Strata Consultants for all your help and support during the process of changing our OC Management Company.

The actual process of selection ran smoothly, with your guidance and assistance. But when obstacles were thrown in our path after the decision had been made, you and David went over and above with your continued support and advice.

On behalf of the Committee, and the Owners Corporation of The Seasons I just want to say – thank you!”

“The team at Strata were so professional when our unit complex was looking for a change of Owner’s Corporation. They helped us navigate through the process in such a helpful and informative way. Our consultant was Jordan and he was always available to answer our questions and guide us through the process. Would highly recommend Strata Consultants!”

“Successfully guided us through the complicated process of choosing a new OC management and making the change.”

“Strata Consultants helped our estate find a new company to manage our Owner’s Corporation. David met with us and thoroughly understood our needs and within a short time our new company was appointed! Thank you!”

“We appointed Strata Consultants to help us find a new OC manager, as our last manager was plagued with issues.

Our experience with David at Strata Consultants was fantastic. He walked us through the process, found someone to suit our brief and had an answer for every one of our curly questions. The whole process was very transparent and the new OC recommended for us (that was went with) is a great fit.

Highly recommend David and his team for the outstanding work they do.“

“David was very professional and easy to deal with. We are very happy with the service David provided to us. His knowledge and experience was invaluable and the process of changing our OC Manager was organised and handled professionally. Highly recommend David and his team.”

“We found the services of Strata Management Australia invaluable in the process of changing our incumbent OC Manager. David and Rus took the time to listen to our Committee’s needs, and tailored their work and advice to those requirements. Their manner was unfailingly professional and gracious as they guided us through the entire tender process, and of course, inspired confidence and a sense of comfort in us. It has also been reassuring to note that their involvement did not immediately cease once the new manager was appointed, but they remain a protective presence in the background. We could not have achieved our goals without the expert and experienced assistance that David and Rus brought to our situation, and cannot recommend them highly enough.”

After extensive research and consideration, we appointed Strata Consultants to conduct our search for a new OC Manager.

We found the process to be well organised and planned with clear steps ensuring we were aware of progress at all times. The shortlist of potential new managers provided a good range of options for us to select from. We were able to gather the information we required to make an informed decision. Throughout, Strata Consultants provided advice and feedback when required.

We are currently completing transition to our new manager and are already seeing improvements in the level of service we are receiving. Overall, this was a well-run, effective process that delivered us a good outcome.

“Rus did a great job for our OC. His knowledge and experience was invaluable and he did a very professional job of organising the tender. The handover was managed very well by him and our new strata manager. Very happy.“

“Excellent service. They listened to our requirements and helped us find a solution.”

“Professional, independent and delivery focused.”

“Thank you to Justin for his help in guiding and assisting us to transfer our Body Corporate management, he guided us all the way through the process.

We would definitely recommend it to any committee looking at changing Body Corporate managers.”

“Our Owners Corporation Committee engaged Strata Consultants to help us find new management for our building; Rus was attentive to our needs and we were very happy with the options that he presented and smooth transition to the new company.

They have been great to deal with too, a huge improvement on the previous one.”

“This is the 2nd time (for a 2nd building that I own in) I have used Strata Management Consultants ™ to change the management of the Owners Corporation for 2 different units I own. Justin, from Strata Management Consultants, is very knowledgeable and guides you through the steps involved. Unfortunately, the process is a bit long with contacting all unit owners but easier than trying to navigate the process without his assistance.

I can recommend them to anyone looking to replace their complacent/ineffective management.”

“From the first contact to a successful resolution, Justin worked diligently and expeditiously to obtain the best possible fit between our Owners Corporation Committee and a new management company.

He took time to explain every step of the process and his preparedness to do this was much appreciated.”

“Rus of Strata Consultants provided excellent service and was most helpful with the transitional process to new Strata Management.”

“Very professional team with great resources.

Make sure you look for Rus, he is the man!”

“Engaging Strata Management Consultants ™ was probably the best decision our Owners Corporation committee had to make to transition from our previous strata manager.

Rus and the team had extensive knowledge of the industry and the relevant regulations, which definitely provided us with confidence in every step involved.

Rus was very professional, transparent, and supportive throughout the entire process. I can’t recommend them highly enough! Thank you Rus!”

“David made the whole process seamless and was always available for questions or guidance.

I would highly recommend this process.“

“Great business to work with!  David from Strata Management Consultants ™ was patient with our committee, provided exceptional service and guidance to us.

Our recent positive result couldn’t have been achieved without him.”

“Engaging Rus to help us successfully navigate our Owners Corporation away from a chronically underperforming & dishonest Owners Corporation Manager was the best thing we could have done.

Strata Management Consultants is a knowledgeable, accessible, and ethical company who were there throughout during an incredibly difficult time for our Owners Corporation.

We highly recommend Rus & Strata Management Consultants if you need to remove your current Owners Corporation Manager.”

“Very professional and easy to deal with.

We are really happy with the services provided since day one, we could see a well-organised team and focus on our necessities. We’d recommend Strata Management Consultants to anyone looking for better deals.

Thanks.”

“Justin recently helped us move to a new Owners Corporation company. He proved to be reliable, reachable, and always professional. I recommend his services.”

“We were growing increasingly unhappy with our Owners Corporation management company for some time, we chose Strata Management Consultants ™ to assist us to transition to a new manager.  The journey was so much easier through Rus’s professionalism and calming guidance throughout the process.

We thoroughly recommend Rus and David, they were a pleasure to deal with and genuinely lovely people.”

“Thorough, Personable, and Very Professional. Rus did an excellent job assisting our committee to find the right OC Manager.

Thanks Again.”

“Big thanks to Rus. The process of finding a new Owners Corporation manager was very daunting to us inexperienced committee members, but Rus guided us through each step, was methodical and practical, and was extremely informative and patient along the way.

We are now up and running with our new Owners Corporation manager, so the outcome has been extremely positive thus far. I highly recommend the service of this company.”

“A huge shout out to Justin Chan at Strata Management Consultants ™ for being prompt in answering calls and emails, and making our buildings management transition relatively seamless.

Our building has building notices and defects, and Justin was able to find us a new management company that is eager to assist us in remediating our defects and building notices.

A big thank you, Justin.”

“Justin provided the service he said he would. He was responsive, communicated his role clearly and there were no surprise costs. There seems to be a paucity of decent Owners Corporations in Melbourne.

I’m glad we chose to go through Strata Management Consultants to help us navigate a disordered and largely unregulated industry.

So far, so good with the Owners Corporation we chose through Strata Management Consultants.”

Strata Management Consultants ™ helped us to move from a Body Corporate company who weren’t great to a new company. Rus guided us every step of the way. He was extremely professional, helpful, and down-to-earth. He made a really difficult project so much easier to navigate.

I’d highly recommend Strata Management Consultants and Rus to anyone who isn’t satisfied with their Body Corporate.

As a spokesperson for our apartment complex I would have no hesitation in recommending Strata Management Consultants ™ especially Justin Chan.

Justin worked tirelessly to organise an easy changeover of our Owners Corporation. We held numerous Zoom meetings during Covid and his attention to detail was exemplary.

Justin followed up on all our queries and was always available to meet and discuss. Even after the change of Owners Corporation, Justin was still following up on how his recommendation was progressing. The owners are very satisfied with the end result thanks to Justin and his company.

“Rus from Strata Management Consultants ™ carefully guided our Committee through the process of replacing our former owners corporation manager for our 93 lot apartment building in Prahran. We are very happy with our new manager who we selected through Strata Management Consultant’s tender process.

What could have been a very stressful and time consuming process was handled in an efficient and professional manner by the team at Strata Management Consultants and as a Committee we would not hesitate to recommend them!”

“Strata Management Consultants ™ were fantastic in meeting our needs and requirements in changing body corporates. Justin is the utmost professional and we are thankful for his expertise. Highly recommended.”

“Rustam was very responsive and well informed about the process of moving from one strata manager to another. As with most who would value this service, we needed to move on from a horrendous strata manager and it was nice to be able to get some guidance and structure on how this process works.”

“Thank you and your colleagues for your very professional assistance in locating and transitioning to a new owners corporation management company. The new arrangements are now working smoothly and we are a lot happier with the service we are receiving.

Best regards!”

“On behalf of the committee, I would like to express my gratitude for your highly professional service. I was impressed by your level of expertise and ability to provide us with practical guidance during this challenging time. I would recommend your company to others without hesitation.”

“Just wanted to let David know how pleased I am we engaged Strata Consultants.

It was quite a daunting task to review our Body Corporate Management arrangements. I felt reassured and confident of the process being conducted correctly with you on board. You were able to give the Sub-Committee guidance and a ‘nudge’ now and again to keep it rolling to a successful conclusion.

The new management company are now in charge of the BC Management and I was elected Chairman at our AGM. A new dawn beacons!

I am quite happy to provide a reference for Strata Management Consultants in the future. Many thanks to David and Rustam.”

“Justin from Strata Management Consultants ™ was fabulous to work with. The guidance we received while changing OC management companies and communication was excellent. Highly recommended, thanks, Justin!”

“Strata Management Consultants Melbourne – Thank you to Rus and David for your professionalism, process and understanding in providing our Owners Corporation committee a new Body Corporate management. Shout out to Rus in providing to our selective needs and processing pivotal milestones in order to transition to a new OC Manager and Body Corporate.”

“Strata Management Consultants ™ were pivotal in helping our owners corporation navigate the difficult task of switching body corporate managers. Justin, our consultant, was easy to deal with, professional and extremely responsive to a number of challenges we had to overcome. He explained everything clearly, ensured we acted in accordance to the corporations act and did so with the highest integrity. I can’t recommend them enough. An excellent and easy-to-deal with company.”

“Fantastic experience using Strata Management Consultants Melbourne. Not having experience in selecting a new Owners Corporation Manager (OCM) and generally new to OC, Rus made the whole process painless and most importantly removed any conflicts by shortlisting potential candidates for the committee to select from based on criteria we had asked on based on what we needed from an Owners Corporation Management going forward.

Have now transitioned to our new Owners Corporation Management and have found the experience generally hassle free.

Extremely professional and courteous to deal with, it was a pleasure to engage with Rus and Strata Management Consultants Melbourne generally.

Happy to highly recommend.”

“Strata Management Consultants ™ recently assisted our Owners Corporation to transition from one management company to another. Their expertise and guidance through the whole process was both professional and transparent. If we were to go through this process again, we would not hesitate to engage Strata Management Consultants to assist.

Thank you, Justin and David.”

“Our building has 150 apartments plus retail and we had specific ideas of what we wanted from a manager. Rus from Strata Management Consultants ™ guided our owners corporation committee throughout the process of hiring a new manager with professionalism, responsiveness and clear advice, and was open to our preferred approach. Strata Management Consultants provided us with several excellent candidates and their tools helped us choose, and have confidence in our decision.”

“The Hamptons Owners Corporation committee engaged Strata Management Consultants ™ (SMC) who did a great job in studying our Owners Corporation Management requirements, presenting options and finding us new Owners Corporation Management company who are on track to bringing us back to “operational” status and thus far have been performing well. David Lin and Justin Chan from Strata Management Consultants were very professional in the way they presented us with the options and have been very responsive when the committee had further clarifications. Overall a great company to deal with and highly recommended if you are in the market for replacing or hiring a new Owners Corporation Manager. The committee would like to thank Strata Management Consultants for all their efforts and time in finding us a good replacement Owners Corporation Management company.”

“Extremely pleased with our Owners Corporation Management appointment. Rus guided the Owners Corporation committee thoroughly and professionally through the process. We could not have hoped for a better or more stress-free experience. We felt confident at every step and as a result the committee are happy to recommend Strata Management Consultants Melbourne to other Owners Corporations looking to make a change in their management.”

“Cannot speak highly enough of the excellent service provided by Justin. As Chair of our OC committee, I was tasked with the daunting process of sourcing a new Manager for our near new 23 unit apartment building. Thanks to Justin we now have the services of an excellent new Manager. Justin was able to deliver a great result made even more commendable by the fact that the whole process took place under the very stringent Covid lockdown circumstances. Thank you Justin.”

“The process of finding and ultimately appointing a new Owners Corporation Manager was made easy by Rus and the team at Strata Consultants. They were objective, professional and guided our committee end-to-end through the tender and subsequent transition. I would highly recommend using their services if you’re looking to find and appoint new management for your complex. Thanks again Rus!”

“Strata Management Consultants Melbourne were flawless to deal with. We needed to find a new Owners Corporation for our building and reached out to Strata Management Consultants Melbourne and they were exceptional from the word go. Justin was always thorough, well researched and met the required brief. Not only did he get us what we needed, he was efficient in doing so and was always happy to answer any queries.”

“I would recommend this business without any hesitation.”

“Justin met with us for a few times, listened to our request and provided quality service. His follow-up and professional attitude is wonderful. It is a trouble free experience of changing to a better Body corporate management.”

“On behalf of our Owners Corporation Committee I would like to thank Strata Consultants and in particular Rus Ilyassov for their work on our behalf. Throughout the process, Rus was unfailingly professional, approachable, and responsive. Consistently reassuring and knowledgeable, he stepped us through the process in an easy and painless manner. We are not only happy with the end result, but also the entire process.

Once again, THANK YOU.”

“We used Strata Consultants who were able to greatly assist in the process of changing strata managers. They were professional, responsive, and gave us some great options! Very happy with Strata Consultants and Justin, and would highly recommend. I only wish we’d done this years ago. Thanks again!”

“I reached out to Justin and the team at Strata Management to set up my first Body Corporate for a boutique residential development that I completed at the end of 2019 and were impressed by their professionalism and responsiveness. They were able to get several quotes for me quickly and were able to help me review the options and make a decision that I’ve been pretty happy with so far. I would definitely consider using them again.”

“We used Strata Management to help us find a new Body Corporate Management company. They ran a tender for us and stepped us through the process with a lot of support. The end result was a change of management and we are extremely happy with the outcome. I would recommend the service of Strata Management Consultants for anyone looking to move their building to new management.”

“Great service. Justin was very patient and understanding. He would always respond quickly to phone calls and succeeded in finding us the perfect Body Corporate manager to suit our needs.”

“Thank you very much for your (Strata Consultants) thoughtful gift. I really appreciated that. I would like to appreciate for all your assistance and support on finding a new strata management for us, on behalf of the committee and myself. We definitely have been very satisfied with Nicole for all matters of expertise, dedication, and competence. And we hope to have a great time moving forward.

Again, thank you very much for your thoughtful and wonderful gift, as well as all your assistance and support. Wish you a great time. Kind regards.”

“Used Strata Consultants when looking for a new Owners Corporation Manager. We needed this to happen in a short timeframe. David was very responsive and after an initial meeting with owners corporation members, arranged for a shortlist of prospective managers to interview.

At this stage, we are very happy with our selection. Strata consultants fee was paid by the incoming Owners Corporation Manager. Recommended.”

“As many others have commented, Leon is able to find the best options for Owners Corporation manager. Our case was a hard one and he understood and acted promptly and professionally at all times. It is quite incredible that poor quality managers are allowed to run their business, so Strata Consultants are a blessing to everyone under the strata law that only want to be in peace at the place they live.”

“Highly recommended! Made the transition really smooth. Rus is excellent! Guided us all through the process.”

“What can I say but Russ and the team at Strata Consultants Australia were fabulous, so very helpful and professional. It made the daunting process of leaving our hopeless strata managers and choosing a new manager that much easier, they were there to advise us at each step in the process. Wouldn’t hesitate recommending them – thanks guys.”

“The Owners Corporation of Auburn Road would like to express to you as Director of Strata Consultants – Melbourne and to Russ Ilyassov himself our appreciation of his work with our Owners Corporation Committee during 2019 and the outstanding way in which he goes about his role.

Rustam Ilyassov is a consummate professional. He is well presented, articulate and personable. He has an uncommon mix of inter-personal, and professional talents. Working with our Owners Corporation Committee he demonstrated high order skills in assessing and managing relationships.

The Committee found Russ always across his belief with good knowledge of Owners Corporation operations and legislation. He was also always open to feedback and further learning. We appreciated his ability to manage tight deadlines, to be flexible and to commit at times to working well outside customary business hours.

The combination of qualities and skills he possesses are well suited to his current role and together with his commitment to ongoing learning and excellence demonstrates a strong capacity to work at much higher and broader levels.

All OC members who were engaged in working with Russ over several months earlier in 2019 contributed to the contents of this testimonial letter.”

“Thank you so much to Russ and the team at Strata Consultants for making the very difficult task of finding a new Strata manager for our Owners Corporation so much easier. Your guidance and expertise made it such a simple process for us and we are extremely happy with the result. Thanks again!”

“Rustam made the process super simple. He met with all of the owners, listened to our needs and desires, and found us the Body Corporate Manager to suit. The process of moving Owners Corporation Manager can be complex and requires a bit of paperwork and voting, so the fact that it felt so easy is a testament to the service they provide. Thanks again!”

“We as an owners corporation committee could not recommend Strata Management Consultants ™ and Russ Ilyassov highly enough. They are a small firm whose every engagement and piece of advice is carefully considered and given with integrity. Together with Russ, our Owners Corporation Committee were able to identify the key skills and qualities we were looking for in a new body corporate service provider and succinctly articulate that in a request for tender document that went to a range of body corporate providers; including those we had asked be included in the process.

The level of professionalism and concern for the selection process at hand was one of Russ’s many strengths and was best captured in the excellent summary documentation he put together to assist us in our decision making process. He was flexible and understanding and overall made what seemed to be an overwhelming task and decision into a very manageable process.

If you are a member of an Owners Corporation Committee with an underperforming body corporate service, you know that the decision to change is not one you want to make lightly or without the appropriate knowledge and advice. To this end, we would recommend Strata Consultants as essential to your change process.”

“I found Strata Consultants (Russ Ilyassov) excellent to work with. He was professional, understanding, knowledgeable, and able to answer all questions our committee posed. His assistance with choosing a body corporate managers for the future was outstanding, we were very happy the options provided us were able to address the wide range of outstanding issues at the building. Highly recommended. Thank you Russ for your fabulous work.”

“No words can describe how much we appreciated Russ and the team at Strata Consultants for guiding us through the difficult process of terminating our previous management company and finding a new owners corporation manager.

As an Owners Corporation Committee member for the property at Dudley St, Caulfield East, I was very impressed with the service we received from Russ for helping us choose a new management company.

Russ and David met with us at our committee meeting to explain the process and listened to our needs and issues. Then Russ came back to another meeting with us to provide us with the three Owners Corporation managers’ tenders, comparing the cost and gave us contact details of referees so we can check out the Owners Corporation managers.

Russ made the process very straightforward with his careful explanation in simple language. Russ also was able to attend any of our meetings outside of business hours and answered all emails promptly. It was a pleasure to engage Russ in this process. I would highly recommend Strata Consultants to anyone who would like to change Owners Corporation manager. Once again, our sincere thanks to Russ and the team at Strata Consultants. Keep up the good work. Kind regards, Linh on behalf of the Dudley St Owners Corporation Committee.”

“Strata Management Consultants ™ are a great company and helped our Owners Corporation Committee dismiss [Not-so-good Company X] with efficiency. [Not-so-good Company X] are a very dishonest company and tried to intimidate our whole committee with personal threats. Strata consultants helped us move to a new manager and proved you can dismiss a strata manager even if the contract says you cannot.  Contact me if you want further information if you also want to rid yourself of [Not-so-good Company X].”

“I am the Chairperson of an Owners Committee that engaged David Lin and his colleagues to help us identify and engage a new Owners Corporation Management Company on June 2019. I found David and his team to be very professional, friendly, and focused. David was integral to the process and expertly guided us along our journey to selecting and appointing our new Owners Corporation Manager.

I am truly happy and thankful that we found David and his team. I would not hesitate to recommend David to anyone considering engaging him.”

“Faced with the daunting task of changing body corporate managers we approached Strata Consultants apprehensively since we were ignorant of the whole change-over process. Russ was excellent with his guidance and patience with our committee and our naive questions.

The end result is that, now we have a new manager who is providing us with quality professional service and much appreciated advice. We now look to the future with confidence. All this achieved in two months from our first meeting with Russ. Our Committee would like to register our sincere thanks to Russ and the team.”

“As an Owners Corporation committee member for a property in Elsternwick, I was very pleased with the service we received from Russ helping us choose a new Owners Corporation Management Company. He was able to meet with us outside business hours and at our chosen location.

He was clear on what the process would be from the beginning and followed through with it. The experience was quick and straight forward because of Russ’s knowledge, professionalism and clarity in the way information was offered to us.”

“Quite recently, our Owners Corporation engaged Rustam Ilyassov from Strata Consultants to find a new body corporate manager.  I was personally dreading the idea of it, due to my oft-bitter experience dealing with Owners Corporation managers. Russ met with us twice onsite; firstly to evaluate our particular situation & needs; & then to offer three alternative Owners Corporation management companies by using a set of objective criteria to measure against. We were impressed with his careful explanation of the three Owners Corporation managers’ tenders, highlighting the pros & cons of each in plain simple language.

Basically, Russ made the process straightforward with his objective, professional and friendly manner. We hope we never need to find another body corporate manager again however if we do, we’ll go back to Russ & Strata Consultants, no hesitation.”

“Strata Consultants- Melbourne proved to be thorough, professional and highly organised throughout the process of our body corp seeking a new property manager. Rustam Ilyassov in particular was a responsive communicator, unfailingly polite and patient. We were impressed and grateful for the work he did and the outcomes.”

“Russ, I hope you are well. Everything has been great thanks to your invaluable advice, effort and all round commitment to finding a suitable Strata management company. You really went that extra mile for me making sure I was happy and everything was done correctly. I cannot thank you enough for the amount of time you spent answering my questions and concerns.

Our new manager has been out to the property to discuss all the matters concerning our Owners Corporation. So far I have been very happy with the interest he has shown in the ongoing matters for the property”

“After 8 years of neglect and frustration with our previous Owners Corporation Manager, it was well and truly time to find a new Owners Corporation Manager.

I started my search through Google to find a Company that would assist us with what I thought was going to be a time consuming, monumental and stressful situation.

Then after much research we decided to go with Strata Consultants Australia (Melbourne). From my first initial phone conversation with both David and Leon, I knew that I had made the best decision, and immediately felt in the professional, safe and extremely knowledgeable hands of this company.

Nothing was too much trouble for them, and they handled every tricky situation with the utmost sensitivity concerning all stakeholders. In the end we were presented with a number of impartial options in relation to what would ultimately be our new Owners Corporate Manager.

In the end we chose our new manager based upon their vast experience and expertise in the Owners Corporation industry.

Another consideration was training of their staff and also most of the staff having an university education. Along with having direct access to legal advice when required.

Over the last 3 months, my direct dealings with our new manger have been hassle free and a complete pleasure, also having had our first AGM with them was a breath of fresh air.

Thank you very much and we are very grateful to Strata Consultants for finding us the perfect O.C. Manager for our 3 Villa Units in Dorothy Ave Glen Huntly.”

“I was extremely happy with the service provided by Leon of Strata Consultants. Leon is extremely knowledgeable and gave good advice and guidance in choosing a reputable Owners Corporation Manager.

I highly recommend Leon for his professionalism, helpfulness and efficiency.”

“David supported our Owners Corporation to terminate the services of our underperforming Owners Corporation Manager here in Melbourne.

David guided our Committee through this challenging changing of owners corporation process with clear advice and effective strategies to achieve our desired result.

David is professional, shows outstanding judgement, communicates extremely effectively and I would have no hesitation in recommending his services to Owners Corporations, like ours was, that are being taken advantage of by their Managers.”

“Our complex is a mix of eleven warehouse dwellings and more contemporary townhouses in West Melbourne. Our owners committee thought on how to change the owners corporation management as we were unhappy with both the cost and service.

At first, we tried ringing a number of companies providing in Victoria for body corporate services but, to be honest, were underwhelmed with the quantity and quality of responses. David came to our complex to meet with the committee and to gain an understanding of our needs.

He was polite, respectful and clearly very knowledgeable, and went through a comprehensive process of documenting our complex for the ensuing tender process.

He gave us a very thorough explanation of the process for replacing a manager, best practice approaches in Owners Corporation management and took the time to really understand our concerns.

The removal of the existing Owners Corporation manager was somewhat complicated, and we were very grateful to have David’s expertise to guide us through the process. He was proactive, prompt to respond and always generous with his time. The new manager selection criteria David used were fully transparent and agreed with the committee in advance.

We were presented with clearly documented and priced applications from three providers, which made the selection very straightforward. Once we had selected the new body corporate strata management company, David ensured that the handover was smooth and efficient. I am very pleased with the outcome for our owners’ corporation and wholeheartedly recommend engaging David and his team.”

“David presented as extremely knowledgeable and was very professional strata consultant in our dealings with him. The final outcome has proved to be most satisfactory and I unreservedly recommend him to potential clients.”

“David was great to work with and understood our needs. He made the process of finding a new Owners Corporation Manager an easy experience.”

“David provided an extremely professional and efficient service. He was extremely knowledgable on the process and answered all our questions with ease. I would highly recommend this service if your are changing your Body Corporate Managers as he made it very easy and stress free.”

“Personable, good communication, follows through, instant responses, great process, great recommendations. Very pleased with our choice in the new Owners Corporation Manager.”

“David made the process of changing owners corporation managers easy. He provided all the information needed to reach a decision easily and was polite and helpful at all times”

“David made himself available for consultation after hours to consult with members of our Body Corporate Committee and provided sound, unbiased and professional advice on matters relating to our owners corporation management.

He undertook a very thorough tender process to search for an alternative owners corporation manager with several high caliber options for our Committee to choose from. He then acted extremely professionally and quickly to undertake the switch to our new owners corporation management company without any significant fuss or hassle to us on the Committee.

I would most definitely recommend David and his company [Strata Consultants Melbourne] to other Body Corporate Committees dissatisfied with their level of service.”

“Leon from Strata Consultants Melbourne really understood our needs and did a great job setting us up with our new competent Owners Corporations Managers. Thank you.”

From the first call I made to Leon of Strata Consultants Melbourne and right through the entire process of changing Owners Corporation Management companies, Leon was a pleasure to deal with.

He listened to our issues with the current body corporate managers we had and also asked us about what was important to us in finding a new body corporate management company. He came back quickly with three good quality alternate body corporate management companies.

After convening with the rest of the the Committee we selected a company and Leon again organised the change process seamlessly without the Committee having to the leg work. Now the change has happened we are delighted with our selection and only wish we had called Leon earlier.

“Very efficient work and professional as well.”

We had been unhappy for some time with our body corporate managers provided by the Victoria management company, we were advised to contact David to see if he could help out with recommending an alternative body corporate companies.

David was very quick to set up an appointment and to sit down with our residents and ascertain what our wants and needs were, David than went away and came back to us in a timely fashion with companies for us to look at changing to. We went through each recommendation and decided on a replacement company David then ensured the transition from our previous Manager to the new one went ahead as seamlessly as possible.

David has been in constant touch to ensure the changeover has been completed and we couldn’t have been happier with him and we would have no hesitation recommending David and Strata Consultants Melbourne to any other Body Corporate that finds themselves in need of a change of Strata Management.

I could not recommend David from Strata Consultants Melbourne highly enough. David exceeded my expectations in all aspects of the way he conducts both himself and his business.

He was extremely efficient and informative throughout the process of assigning us a new Strata management company and after conducting a meeting with all the owners and presenting us with all options, we elected to go with a new company that is half the price of our previous management.

On top of that, our appointed strata manager has even given us his personable mobile number for out of hours issues which has been used a few times already and always dealt with in a swift and friendly manner.
Thanks David!

David was great. He came to our AGM to listen in with what was happening and was able to recommend what the next best steps were.

He was in contact with us during the process and most importantly, found us a great body corporate manager! Upfront, honest and useful. Would recommend.

David, thank you again for all your hard work in making the merge from our old body corporate management over to the present one so quickly. You made it all such a smooth and painless process.

Right from the start you listened to all the body corporate committee members needs and stresses. You showed not only professionalism, but also empathy when dealing with all the problems we had experienced with are past management. It wasn’t hard at all to confine our confidence and trust in you to find us the best suited management for our 17 dwelling apartment block. If only we had found you earlier!!

Thanks again from everyone at Hotham St Ripponlea, Victoria.

“Strata Management Consultants Melbourne were an absolute godsend in a stressful situation. David listened to our concerns with our owners corporation manager and provided much needed information and guidance on what our options were.

He made the transition smooth and stress free and found a new owners corporation manger that met our needs. We are very happy with the outcome and would highly recommend using Strata Management Consultants Melbourne when changing managers.”

“Having done quite a bit of research ourselves we had a good idea of what we were looking for in a new body corporate manager in Melbourne but were struggling to find time to meet them, let alone compare their offerings in a standard format.

After our first meeting with David we felt the pressure ease. His industry knowledge and experience working with other committees meant we were only presented with body corporate managers who met our criteria which helped us make a decision a lot quicker. It still took several meetings and countless emails but David was always willing to put in the time to assist and follow up our numerous questions.

We would recommend David to other owners corporation committees seeking a new strata management company.”

“You don’t realise how important a good owner corporation manager is … until you get a bad one. Our last owners corporation manager was worse than bad. He was smug, arrogant, ignorant, manipulative and dogmatic. Quick to suggest ‘solutions’ that would’ve lined his own pockets in extra fees – and emptied ours.

Over several months, his lack of empathy, experience and expertise caused much friction and stress amongst owners. He had to go!

When we heard about Strata Consultants Melbourne, we contacted David Lin. David’s Industry knowledge, calm professionalism and sound advice put our minds to rest.

We now have a new OC manager with unique experience and skills. He is exactly the type of person we need to manage our property. Thank you to David Lin and Strata Consultants Melbourne. You provide an excellent service that we wholeheartedly recommend to others!”

“Thanks again for assisting us with finding a new Owners Corporation Manager for Elan – South Yarra, Victoria. We were very pleased with your professionalism and ability to go over and beyond to ensure a smooth transfer.

Your knowledge in the Owners Corporation Act was very helpful and your hard work ethic (including assisting us late on a Friday night when you should have been enjoying a drink) did not go unnoticed.

We feel you have found us the best possible outcome for no fee! and have really made a difficult and awkward change process extremely easy.

Thanks Again”

“I sit on the Body Corporate Management Committee for a 3 level, 14 apartment building. The building management and initial services were established by the property developer. Whilst the apartment project ticks all the boxes, our strata committee’s experience with the developer appointed body corporate manager and services contracts left a lot to be desired.

After 18 months of unsatisfactory service we met with David Lin from Strata Consultants Melbourne and his advice and assistance in resolving our problems was invaluable. David’s calm demeanor, industry knowledge and practical experience in helping volunteer body corporate committee’s negotiate with adverse suppliers helped us move to a body corporate manager of our choosing.

I have no hesitation in recommending Strata Consultants Australia to other body corporate committee’s facing similar issues.”

“The body corporate of Truganini Rd, Carnegie engaged Strata Consultants Melbourne to locate a new body corporate manager.  Thanks to their exceptional service and professionalism, we signed up a new body corporate manager in November 2014.

To date we are extremely happy with the new body corporate manager as they saved us a staggering 21.5% on our insurance premium!

Due to all of the above, I can highly recommend Strata Consultants Australia to any body corporate that is unhappy with their existing body corporate manager and looking to change to a better one.”