Owners Corporation in West Melbourne, Victoria
“Our complex is a mix of eleven warehouse dwellings and more contemporary townhouses in West Melbourne. Our owners committee thought on how to change the owners corporation management as we were unhappy with both the cost and service.
At first, we tried ringing a number of companies providing in Victoria for body corporate services but, to be honest, were underwhelmed with the quantity and quality of responses. David came to our complex to meet with the committee and to gain an understanding of our needs.
He was polite, respectful and clearly very knowledgeable, and went through a comprehensive process of documenting our complex for the ensuing tender process.
He gave us a very thorough explanation of the process for replacing a manager, best practice approaches in Owners Corporation management and took the time to really understand our concerns.
The removal of the existing Owners Corporation manager was somewhat complicated, and we were very grateful to have David’s expertise to guide us through the process. He was proactive, prompt to respond and always generous with his time. The new manager selection criteria David used were fully transparent and agreed with the committee in advance.
We were presented with clearly documented and priced applications from three providers, which made the selection very straightforward. Once we had selected the new body corporate strata management company, David ensured that the handover was smooth and efficient. I am very pleased with the outcome for our owners’ corporation and wholeheartedly recommend engaging David and his team.”