Body corporate managers in Victoria work in a very specialised area of property. The role of strata management involves many facets including the day-to-day operation and management of a property with multiple owners, shared common areas and common facilities. A body corporate manager’s role is varied and their functions be broadly classed as administrative, financial and general.
Administrative responsibilities may involve:
• Attending to correspondence and replies promptly;
• Convening and conducting the Annual General Meeting;
• Convening and conducting Committee meetings as frequently as required;
• Arranging maintenance, repair and replacement of the common property;
• Preparing and serving notices, including Notices of Meetings, Circulars and Levying Maintenance Contributions;
• Lodging of all insurance claims and follow-up on progress of claims;
• Assisting in handling of complaints;
• To provide general advice and assistance to the Owners Corporation; and
• Keeping of records of the Owners Corporation and archiving of files.
Financial responsibilities may involve:
• Preparing annual budgets and levies for the Owners Corporation (or Committee) approval;
• Monitoring of all invoices for payments, confirm that they have been authorized and are consistent with quotations;
• Ensuring all amounts owing and owed by the Owners Corporation are paid on due dates;
• Preparing statements of financial performance and financial position on a GST inclusive basis from the date of assumption of management;
• Collecting maintenance contributions, receipts and attending to all banking requirements; and
• To keep Books of Account and prepare necessary Statements of Account.
Other general responsibilities may involve:
• To maintain and update a roll of owners names, addresses and contact details;
• Preparing of Owners Corporation certificates;
• Ensuring proper, adequate and most competitive insurances are affected and promptly renewed;
• Enforcing rules relating to the common property;
• Advising the Owners Corporation and Committee on matters of procedure and management;
• To arbitrate disputes between Owners; and
• To amend or include rules and by-laws considered necessary for the well being of the Owners Corporation.